We respect your privacy

1. Introduction

At Butler County CPR, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, register for a class, or contact us.

By using this website or participating in our services, you agree to the practices described in this policy.

This Privacy Policy applies only to information collected directly by Butler County CPR through our website, forms, and training services, and not to third-party platforms or external websites linked from our pages.

While Butler County CPR takes reasonable measures to protect your information and ensure accuracy, this policy does not create or imply any contractual or legal rights beyond those required under applicable law.

2. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and any other details you provide when booking a class, completing a contact form, or joining a group training.

Payment Information: If applicable, limited billing details used for class registration. All payments are processed securely through trusted third-party providers such as Square or other authorized processors — Butler County CPR does not store full credit card information.

Usage Data: Non-personal data such as IP address, browser type, pages visited, and time spent on the site, collected through analytics tools like Google Analytics.

Cookies: Small data files used to enhance your browsing experience and analyze website performance

Providing personal information is voluntary; however, certain services (such as certification or class registration) may not be available without it.

3. How We Use Your Information

Your information may be used to:

   Process class registrations and confirm bookings

   Communicate about upcoming classes, schedule changes, or cancellations

   Respond to inquiries and provide support

   Send reminders, updates, or class materials upon request

   Submit certification records to authorized agencies such as the American Heart Association (AHA)

   Provide you with marketing communications, such as offers, promotions, or updates about classes, events, and related services

   Improve our website, training services, and overall customer experience

   Comply with applicable legal, regulatory, or recordkeeping obligations

Information is used solely for legitimate business, administrative, and educational purposes related to training, certification, and communication. Butler County CPR does not guarantee uninterrupted website operation or error-free electronic communication and is not responsible for issues caused by user error, internet outages, or third-party systems. All processing of personal data is conducted under lawful bases such as consent, contractual necessity, or legitimate business interests.

Marketing Consent:

   All registrants are automatically enrolled to receive Butler County CPR marketing communications, including class announcements, special offers, and     related training updates.

   By registering for a class or contacting us, you provide implied consent to receive these communications. You may opt out at any time by clicking the       unsubscribe link in any email or contacting us directly.
   We do not use automated decision-making or profiling for marketing purposes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited data only when necessary with the following:

Certifying Agencies: For example, the American Heart Association (AHA) or other credentialing bodies, for issuing or verifying certifications.

Service Providers: Companies that support our operations, such as email, scheduling, payment processors, and website analytics tools (e.g., Google Analytics) that help us understand site traffic and performance.

Regulatory or Legal Authorities: When required to comply with applicable laws, regulations, or lawful requests.

We will never share your information with third-party marketers for their independent use without your explicit consent.

All third-party partners are required to follow industry-standard data protection and privacy practices consistent with applicable laws.

Please note that third-party companies (such as certifying agencies, payment processors, and analytics providers) maintain their own privacy and data retention policies, which govern how they handle information once received.

In addition, we may share information with other trusted partners or contractors as reasonably necessary to operate our services, maintain website functionality, or fulfill legitimate business needs, provided such parties agree to maintain the confidentiality and security of your information.

While we take reasonable steps to ensure that all third-party partners meet appropriate data-protection standards, Butler County CPR is not responsible for any data breaches, unauthorized access, or misuse of information that occurs within systems owned or managed by those third parties.”

Except as explicitly stated in this policy, Butler County CPR assumes no responsibility for the privacy practices, security standards, or data-handling procedures of any third-party entities with whom information may be shared as part of normal operations.

5. Data Retention

Butler County CPR retains personal and class-related information only as long as necessary to fulfill the purposes described in this policy — including maintaining training and certification records, complying with American Heart Association (AHA) and state requirements, and protecting against potential legal or insurance claims.

Records associated with course attendance, waivers, or certifications may be retained for up to ten (10) years to meet industry and legal standards. Retention periods may be extended if required by law, insurance obligations, or active disputes.

When data is no longer required, it will be securely deleted or anonymized in accordance with applicable laws and best practices.

6. Data Security

We use reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

While no system is completely secure, we employ secure technologies such as HTTPS, SSL encryption, and reputable third-party services to help ensure the confidentiality and integrity of your data.

In the unlikely event of a data breach involving personal information, Butler County CPR will notify affected individuals and, where applicable, the Pennsylvania Attorney General’s Office in accordance with state data breach laws.

Although we strive to use industry-standard safeguards, no method of data transmission or electronic storage is 100% secure. Accordingly, Butler County CPR cannot guarantee the absolute security of any information transmitted to or from our systems.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

   Access or request a copy of the personal data we hold about you

   Request correction or deletion of your information

   Withdraw consent for marketing communications at any time

Please note: Requests to delete personal information may be declined when retention is required to maintain accurate certification history, comply with American Heart Association (AHA) audit policies, satisfy legal or regulatory obligations, or defend against potential claims.

To exercise these rights or to manage your marketing preferences, please contact us using the information in Section 12.

This policy and associated rights apply to U.S. residents; international users should note that data is processed and stored in the United States

Requests and rights will be processed in accordance with applicable federal, state, and local laws. Butler County CPR reserves the right to verify the identity of any requester before releasing or modifying personal information.

8. External Links

Our website may contain links to external sites, such as payment processors, partner organizations, or affiliated programs.

Butler County CPR is not responsible for the content, data handling, or privacy practices of third-party websites.

We encourage you to review the privacy policies of any external websites before providing personal information.

9. Children’s Privacy

Butler County CPR welcomes participation from minors in age-appropriate CPR, First Aid, and safety training programs.

For any participant under 18, registration and attendance must be authorized by a parent or legal guardian.

Personal information for minors (such as name, age, and guardian contact details) is collected only as necessary to register, certify, or communicate about classes.

This information is used solely for educational or administrative purposes and is not shared beyond certification or legal requirements.

Parents or guardians may request access to, correction of, or deletion of their child’s data at any time by contacting Butler County CPR.

We do not knowingly collect or retain information from children under 13 without verified parental or guardian consent.

If a minor participates without a parent or guardian signature, such participation may be treated as implied consent by the parent or guardian for purposes of this Privacy Policy and related liability terms.

Records pertaining to minors are retained and deleted under the same timelines and safeguards outlined in Section 5 (Data Retention).

10. Consent Management and Record keeping

Butler County CPR maintains a record of user consents and communication preferences to ensure compliance with applicable privacy and anti-spam laws, including the CAN-SPAM Act (U.S.) and comparable international regulations.

You may contact us at any time to update, review, or revoke your consent preferences.

11. Updates to This Policy

This Privacy Policy may be revised periodically to reflect changes in law, best practices, or operational updates.

Any updates will be posted on this page with a revised “Last Revision” date. Continued use of our website or services after such updates constitutes acceptance of the revised policy.
This Privacy Policy is provided for informational purposes only and does not constitute a binding agreement. Butler County CPR provides all services “as is” and disclaims all liability for indirect, incidental, or consequential damages arising from use of our website or services.

11. Contact Us & Jurisdiction

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Butler County CPR
Email: class@butlercpr.com

This Privacy Policy and any disputes arising from it shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.